Care homes reform will protect Hull residents and families

Hull North MP Diana Johnson today welcomed the Government's publication of a wide-ranging action plan to improve services for elderly residents in care homes.

The plan includes the following key recommendations:

A one-stop-shop that will provide clear and comprehensive information to help people choose care for themselves or relatives;
Making it easier to make a complaint if people are unhappy about the service they receive;
Provisions for care homes to provide straightforward price information before a person moves in, to promote transparency;
Work to be undertaken by the Government to make sure existing legislation is properly enforced, for example on the provision of clear written contracts.

Diana Johnson MP said: "Ensuring that older people in care homes are treated with respect and dignity is absolutely vital. This action plan will help to ensure that all older people receive proper treatment.

"There are many care homes in and around Hull that provide a good service to residents. This new plan will make sure that any homes currently falling short of such standards are checked, and improvements demanded."

Health Minister Caroline Flint commented: "We welcome these recommendations as they will help us promote dignity for our older people through information, choice and support.
"We are committed to improving the experience for older people and their families when they choose to live in care homes."